top of page

Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

© 2025 Beyond Labels Coaching & Therapy Ltd | Yann Phesans – Counsellor & Psychotherapist (MBACP, MSc) | GSRD, LGBTQIA+ & Sex-Positive Counselling in London and Online | Privacy Policy

Couples Therapy, Couples Counselling, Couples Therapy London, Therapy Services, Mental Health Support, Professional Counsellor, Counselling in South East London, Therapy Services South East London, Online Therapy UK, Local Counsellor South East London, Anxiety Therapy, Depression Counselling, Trauma Therapy, Grief Counselling, Illness Counselling Support, LGBTQIA+ Affirming Therapy, Kink-Positive Therapy, Sex-Positive Counselling, Therapy for Polyamorous Individuals, Counselling for Sex Workers, Neurodiverse Therapy Support, Counselling for Ethnic Minorities, Therapy for Religious Minorities, Counselling for Foreign Nationals, Nonjudgemental Counselling, Inclusive Therapy, Trauma-Informed Counselling, Empathetic Therapist, Safe and Confidential Therapy, Introductory Counselling Call, Improve Mental Health, Increase Self-Esteem, Manage Anxiety, Overcome Depression, Navigate Life Changes, Queer Counselling, ENM Counselling, Disability Affirmative Therapy
Couples Therapy, Couples Counselling, Couples Therapy London, Therapy Services, Mental Health Support, Professional Counsellor, Counselling in South East London, Therapy Services South East London, Online Therapy UK, Local Counsellor South East London, Anxiety Therapy, Depression Counselling, Trauma Therapy, Grief Counselling, Illness Counselling Support, LGBTQIA+ Affirming Therapy, Kink-Positive Therapy, Sex-Positive Counselling, Therapy for Polyamorous Individuals, Counselling for Sex Workers, Neurodiverse Therapy Support, Counselling for Ethnic Minorities, Therapy for Religious Minorities, Counselling for Foreign Nationals, Nonjudgemental Counselling, Inclusive Therapy, Trauma-Informed Counselling, Empathetic Therapist, Safe and Confidential Therapy, Introductory Counselling Call, Improve Mental Health, Increase Self-Esteem, Manage Anxiety, Overcome Depression, Navigate Life Changes, Queer Counselling, ENM Counselling, Disability Affirmative Therapy
Couples Therapy, Couples Counselling, Couples Therapy London, Therapy Services, Mental Health Support, Professional Counsellor, Counselling in South East London, Therapy Services South East London, Online Therapy UK, Local Counsellor South East London, Anxiety Therapy, Depression Counselling, Trauma Therapy, Grief Counselling, Illness Counselling Support, LGBTQIA+ Affirming Therapy, Kink-Positive Therapy, Sex-Positive Counselling, Therapy for Polyamorous Individuals, Counselling for Sex Workers, Neurodiverse Therapy Support, Counselling for Ethnic Minorities, Therapy for Religious Minorities, Counselling for Foreign Nationals, Nonjudgemental Counselling, Inclusive Therapy, Trauma-Informed Counselling, Empathetic Therapist, Safe and Confidential Therapy, Introductory Counselling Call, Improve Mental Health, Increase Self-Esteem, Manage Anxiety, Overcome Depression, Navigate Life Changes, Queer Counselling, ENM Counselling, Disability Affirmative Therapy
Screen_Shot_2024-07-13_at_07.31.42-removebg-preview.png
bottom of page